Why is your restaurant cash register management system not working well?
The catering industry is known as the never-ending gold industry, but as a traditional industry, the catering industry has long been a part of the Red Sea. With the rapid development of the domestic catering industry, the continuous improvement of catering services and management, the continuous improvement of the quality of catering industry management personnel, and the popularity of office automation, the status of catering management system in enterprise management has become increasingly prominent, and more and more catering enterprises Recognize the importance of management systems. However, many catering operators found that the original catering software could not meet the needs of the restaurant business development. Next, Xiaobian and everyone talk about why your restaurant cash register management system is not working well.
First, the problems of the restaurant cash register system
1, function and demand do not match
As a catering company, the most troublesome thing for them is that the software developed by software vendors can't seamlessly connect with the restaurant. Even if you choose a customized product, as the enterprise develops, there will still be a mismatch. In actual operation, perhaps the initial software development and design is based on the requirements of the enterprise, but with the development of the enterprise, the development thinking of the software company Often unable to keep up with the thinking of the food business, resulting in the late software upgrade can not keep up.
2, the software function lacks depth
Some software vendors are pursuing "big and complete". Some softwares are based on a focused strategy. However, due to market squeezing and user personality requirements, they will unconsciously add a lot of functions to their own software. However, this "big and complete" mostly flows on the surface, and often only builds functions according to the mechanized model on the basis of the original. The software system thus constructed has some functions on the one hand, which seriously affects the use.
Why is your restaurant cash register management system not working well?
3, software vendors lack understanding of the food business
How to guide the catering enterprises to develop software products in terms of improving the efficiency and reducing the cost based on the fundamental needs of the catering enterprises is a subject that every cash register software manufacturer should study well. This requires the cash register manufacturers to penetrate the grassroots level of the catering enterprise. Really understand the dynamics of each link, use its own scientific and technological advantages to help enterprises solve the problems they will face in the future, instead of simply the "firefighter" role of "headaches."
Second, the cause of the catering software problem
The catering software is not easy to use. In addition to the development and design of the software itself, it is also related to the complexity and particularity of the catering industry itself.
1. General catering software issues
The catering industry has diversified forms and formats and is difficult to standardize. However, the services provided by different types of catering, the people they face, and the functions they have are different, and thus the differences in processes and management methods, so the demand for catering software is also Not the same, there should be a distinction in the use of software, in order to fit the demand and achieve the growth of revenue. For example, the demand for hot pot and buffet is obviously different. If the catering software is used without distinction, it will inevitably bring inconvenience to customers and staff in actual operation, affecting business management.
2, personnel training issues
The catering industry is a labor-intensive enterprise. The cultural level of employees is limited. In addition, the employees in the catering industry are highly mobile and the work stability is relatively poor. These factors directly increase the training cost of the food enterprises, the learning cost is high, and the software is replaced. The cost is higher.
3, catering software function problems
The catering industry involves many modules depending on the format. The systems involved include front-end cashier systems, warehousing systems, logistics systems, personnel systems, member management, supply chain systems, and customer informationization experiences. Every software company wants to use its own products from the cashier at the front desk to the back office management until supply chain management, thus affecting the in-depth development of catering software companies.
In this regard, the Maibaole catering management software has certain advantages. In terms of classification, it is divided into a single store version and a multi-store version. In the use scenario, it is divided into dine-in and take-out, which can improve its core modules. Meet the needs of the build. Taking payment as an example, different formats have different needs in this respect, and Maibaole has diversified payment methods such as micropayment, Alipay payment, UnionPay payment, cash payment, and membership card balance payment, satisfying online and offline. Multi-channel cashier demand, completely bid farewell to the inconvenience caused by traditional cashier methods. It also eliminates the situation of wrong accounts, missing accounts, running orders, and paying bills.
Conclusion:
The improvement of the restaurant cash register software requires the software company and the food company to work together to have a clear understanding and planning of their own requirements. When selecting software, enterprises should also pay attention to the choice according to the characteristics of the enterprise and actual needs. Modularize each function, freely combine various modules according to the actual situation of the merchant to meet the individual needs of the merchant.
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